The helpline which became operational over the weekend, will offer free consultation on all working days.
The consultation service is being provided under the guidance of the senior psychiatrist and director of Deva Mental Healthcare, Venu Gopal Jhawar.
According to Jhawar, while it is normal to feel anxious and stressed during the pandemic, it has also created new barriers for people already suffering from mental illness.
“Many people have reported symptoms of anxiety or depressive disorder. A number of adults reported specific negative impacts on their mental health and well-being, such as difficulty in sleeping, loss of appetite, worsening chronic conditions due to worry and stress over the Coronavirus. The situation is worsening as many people are facing situations like job loss,” he explained.
He said that the situation which is yet to become normal after March 2020, is making everyone feel the heat and the frontline service providers, in particular, are undergoing intense stress.