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PayPal’s purchase protection little help when it comes to bogus items, buyers say
When Sean Ralph bought a portable camp chair after seeing an ad on Facebook earlier this year, he felt comforted knowing the purchase would be protected by PayPal.
But when the camp chair arrived and it turned out to be different than advertised, Ralph says he ran into trouble with the company’s refund process.
In order to receive a full refund, he says he was told by PayPal that he needed to send the item back to the original vendor in China, which would have cost far more than his initial purchase.
“It’s a bait and switch,” he said. “It’s throwing good money after bad to try and ship it back to China, and you may or may not get a refund,” said Ralph. Read more
WATCH | Item not as advertised:
Sean Ralph says he saw an online ad for a rocking camp chair and thought it might be perfect for relaxing after mountain bike rides. Six weeks later, he received a small folding footstool instead — and is now calling on PayPal to do more to protect customers. 2:06
Thinking of buying a new couch? The price may have just quadrupled
If you’ve made plans to buy a new sofa, you might experience some sticker shock as you shop around.
Last month, Ottawa introduced new tariffs of up to 295 per cent on imported upholstered furniture from Vietnam and China.
The move came after a half dozen Canadian furniture producers complained that products from Vietnam and China were being dumped into Canada at prices that were wildly uncompetitive. Read more
Amazon employee describes lax enforcement of COVID-19 precautions at Ottawa warehouse
An Amazon employee says working at the retail giant’s Ottawa warehouse during the pandemic has been a nerve-racking experience, citing examples of safety measures that were allegedly ignored and dozens of workers who have tested positive for COVID-19.
The employee, who tested positive in late 2020, is one of 500 people who work at Amazon’s distribution centre in Ottawa’s rural east end. CBC News has agreed to protect the source’s identity because they fear losing their job for speaking to the media.
While Amazon told CBC News it has a strict zero-tolerance policy for anyone violating COVID-19 procedures and that it works closely with Ottawa Public Health, the employee said demand at the warehouse has grown since the pandemic began, placing more pressure on workers to avoid safety protocols — particularly with regard to physical distancing. Read more
WATCH | ‘Fear and anxiety’ at Amazon:
An Amazon employee at the Ottawa warehouse says working conditions have been precarious during the pandemic, with dozens of workers testing positive for COVID-19. CBC News has agreed to protect the source’s identity because they fear losing their job. 1:06
What else is going on?
More Canadians turning to cannabis to help deal with pandemic pressures
Increased stress, boredom, loneliness cited as reasons for using cannabis.
Finance minister blasts Air Canada for paying $10M executive bonuses while receiving bailout
Finance minister says ‘companies receiving money from the government have a duty to behave responsibly’
Tepui Hybox Wedge rooftop tents recalled due to potential injury hazard
Stop using the product and contact Thule Sweden AB for a full refund or a free of charge tent replacement.
Ottawa ups fine to $5,000 for travellers who refuse to quarantine in a hotel
An advisory panel said last week hotel quarantine system is flawed.
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