Jaipur: Hospitals are facing difficulties in using the new software of Chiranjeevi health insurance scheme which is hindering the process of admission of patients.
The Rajasthan State Health Assurance Agency (RSHAA) is currently busy rectifying the glitches to make the new software operational.
Meanwhile, to ensure that patients are not deprived of treatment due to technical issues in the new software, RSHAA has asked hospitals to use the old software.
“Since we are facing some operational issues with the new software, we are working on it make it operational. Till then, hospitals can use the old software. We have updated the old software with details and rates of new packages,” Suchi Tyagi, chief executive officer, RSHAA.
The admissions for treatment under the Chiranjeevi health insurance scheme and other process of treatment is done through the software.